Welcome to Facebook Live Chat PrestaShop 1.7 Module! We would like to thank you for purchasing Facebook Live Chat PrestaShop 1.7 Module! We are very pleased you have chosen Facebook Live Chat PrestaShop 1.7 Module for your website, you will be never disappointed! Before you get started, please be sure to always check out this documentation.
Compatible with PrestaShop:
PrestaShop 1.7 Help:
This Prestashop module provides live, instant and personalized customer support with Facebook messenger live chat module. Answering customer questions instantly can help you build trust and provides opportunities to upsell.
To install the module follow the instructions below:
We recommend you to duplicate your live store on a development store and try installation on it in advance.
Backup PrestaShop files and the store database.
Disable all cache related section that you have in your PrestaShop.
1. Download module package (ht_fbchat.zip) from your my account page
2. Go to the Back-Office: Module manager > Upload a module.
3. Drop the zip file or click on select file.
4. Go ahead wait for PrestaShop to complete the installation process. After a few seconds, that Configure button will be show.
5. Click on Configure button, and you will get configuration page for Facebook Live Chat.
Set the configuration options in the Configuration Page.
These are the configuration that affect google custom search accessibility, control layout and other functional aspects.
Note: Please don't forget to add the domain in white list on Facebook messenger. In your Facebook Page go to Settings > Messenger Platform > White-listed domains and add your Domains.
See the screen-shot of our demo:
Please, if you have any questions, run into any issues or just need some help, do not hesitate to contact us via our Support Center.
We believe in providing the best support possible, and we monitor our Support center just about 24/7.
Your feedback is absolutely welcome!