Welcome to WhatsApp Product Inquiry PrestaShop 1.7 Module! We would like to thank you for purchasing WhatsApp Product Inquiry PrestaShop 1.7 Module! We are very pleased you have chosen WhatsApp Product Inquiry PrestaShop 1.7 Module for your website, you will be never disappointed! Before you get started, please be sure to always check out this documentation.


Compatible with PrestaShop:

PrestaShop 1.7.x


PrestaShop 1.7 Help:

System Requirements

Installation Guide

Online PrestaShop 1.7 guide

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WhatsApp Product Enquiry module provides a shopper the option to inquire about or request a quote for products in your store via WhatsApp.
This module for Prestashop adds an Inquiry button to every product detail page. Using this button, a potential customer can send you an inquiry or request a quote for a product he/she is unsure of purchasing using WhatsApp chat.

  • Convert Potential Customers Into Buyers
  • Increase conversation
  • Able to share product URL or custom message
  • Share in one touch
  • Works with any theme
  • Comes with ready-made button style
  • Able to configure WhatsApp button text and icon
  • Very easy installation and configuration

To install the module follow the instructions below:


Prepare Installation

We recommend you to duplicate your live store on a development store and try installation on it in advance.

Backup PrestaShop files and the store database.

Disable all cache related section that you have in your PrestaShop.


Module Installation

1. Download module package (ht_whatsappinquiry.zip) from your my account page

2. Go to the Back-Office: Module manager > Upload a module.

Prestashop Module Installtion

3. Drop the zip file or click on select file.

Prestashop Module Installtion

4. Go ahead wait for PrestaShop to complete the installation process. After a few seconds, that Configure button will be show.

5. Click on Configure button, and you will get configuration page for WhatsApp Product Inquiry.

Prestashop Module Installtion

Set the configuration options in the Configuration Page.

WhatsApp Product Inquiry Configuration

These are the configuration that affect google custom search accessibility, control layout and other functional aspects.

  • Enable WhatsApp Inquiry: Select Yes/No to enable/disable it.
  • WhatsApp Mobile Number: Add your mobile number
  • WhatsApp Button Text: Add your button text for front-office
  • WhatsApp Icon : Upload the icon you want to show on front-office
  • Button Style : Select the ready-made button styles
  • Now, Click the "Save" button.

Now the general options for WhatsApp Product Inquiry are configured.

See the screen-shot of our demo:

Snowfall Effect Configuration

Please, if you have any questions, run into any issues or just need some help, do not hesitate to contact us via our Support Center.
We believe in providing the best support possible, and we monitor our Support center just about 24/7.

Your feedback is absolutely welcome!