Priced per workspace\, not per seat.
Crisp bundles live chat\, a shared inbox\, chatbots and a help centre\, and charges per workspace with additional agents at $10 each rather than a full seat price.
For a growing team that pricing model compounds in your favour against per-seat rivals. AI credits are separate from the base plan\, so factor those in — and the free plan with 2 seats is genuinely usable while you evaluate.
Quick Information
Platform
Web, iOS, Android
Pricing
Free + Paid (from $45/mo)
API
Available
Category
Customer Support
Pros and Cons
Pros
- Per-workspace pricing\, not per seat
- Extra agents only $10 each
- Usable free plan with 2 seats
- Developer APIs on paid tiers
- Ecommerce integrations included
Cons
- AI credits billed separately
- No AI on the free plan
- Prices exclude VAT
- Interface less polished than premium rivals