Built for sellers on many marketplaces at once.
eDesk consolidates support across Amazon\, eBay\, Etsy\, Walmart and your own store into one inbox\, with an AI agent charged at $0.99 per automated resolution rather than a flat fee.
Marketplace sellers juggle separate seller-central inboxes with different rules and response-time penalties; unifying that is the real value. Paying only when a ticket is actually resolved keeps the AI cost tied to outcomes\, and there is a 30-day guarantee behind it.
Quick Information
Platform
Web
Pricing
Paid (from $39/mo) + $0.99 per AI resolution
API
Available
Category
Customer Support
Pros and Cons
Pros
- Unifies every marketplace inbox
- AI billed at $0.99 per resolution
- 14-day trial without a card
- 30-day money-back guarantee
- Handles marketplace response-time rules
Cons
- Per-resolution AI cost on top of subscription
- Ticket limits not published
- No refunds on cancellation
- Overkill for a single-channel store