Machine speed with human accuracy where it counts.
Unbabel translates customer service conversations using AI\, routing anything the system is not confident about to human editors — so quality holds without human cost on every message.
Selective human review is smarter than the usual all-or-nothing choice: most support messages are routine and a few genuinely matter. It is built for support operations specifically\, and pricing is quoted rather than published.
Quick Information
Platform
Web
Pricing
Custom (contact sales)
API
Available
Category
Translation
Pros and Cons
Pros
- Human review only where needed
- Built specifically for support conversations
- Integrates with major helpdesks
- Quality estimation routes intelligently
- Wide language coverage
Cons
- Pricing not published
- Human review adds latency
- Narrow focus on customer service
- Enterprise sales process