Voice agents as developer infrastructure.
Vapi handles the hard parts of real-time voice — turn detection\, interruption handling\, latency\, telephony — while you choose your own speech\, language and voice providers.
Charging $0.05/minute for orchestration and letting you bring your own API keys keeps costs transparent and avoids provider lock-in. Building good voice agents is genuinely hard regardless of platform\, and add-ons like HIPAA at $2\,000/month are priced for enterprises.
Quick Information
Platform
Web
Pricing
Usage-based ($0.05/min + model costs)
API
Available
Category
Voice
Pros and Cons
Pros
- Transparent $0.05/min orchestration
- Bring your own provider API keys
- Handles interruption and turn detection
- No vendor lock-in on models
- Telephony built in
Cons
- Model costs on top of platform fee
- Compliance add-ons are expensive
- Voice agents are hard to build well
- Concurrency costs $10 per extra line